Virtual Office Assistance - Virtual PA

What I Do - From Home

• Help with your to-do list
• Manage your schedule
• Arrange and confirm personal appointments / Call/email you with reminders

• Keep your contacts up-to-date
• Write letters / Type up notes
• Take care of your paperwork
• Create Letterheads & design business cards
• Sort your expenses and receipts
• Check and respond to phone messages
• Check and respond to emails
• Diary management – Outlook Calendar / Google Calendar
• Log calls via excel sheet
• Monitor incoming payments

Admin

• Do some data entry
• Sort your spreadsheet
• Enter data into a spreadsheet,
• Invoicing & Statements, Debt Collection
• Emailing correspondence to clients

Everything Else

• Respond to customer emails
• Resolve complaints and queries
• Answer telephone calls from customers
• Create pre-written customer responses
• Input timesheet information
• Back-up Services
• Archiving
• Deal with leave requests
• Keep employee records up to date

Marketing

• Set up an email list / Send an email to your list
• Research your competitors
• Telemarketing / sales
• Do proofreading
• Sorting Leads