LFM Training Academy - Pty Ltd

a. Company History
The Further Learning Management (LFM) has been committed to providing the highest quality, needs-based training interventions to its clients, both locally and internationally. We are a 100% Black Economic Empowerment Company, driven by our team’s passion for education, training and development and 100% commitment to excellent service. The Company recognises the importance of entrepreneurial development and a number of courses are available for small business owners who want to improve their managerial skills and gain a better understanding of the business environment in which they operate. Life skills and capacity building training is available for participants who want to integrate successfully into modern society or contribute in a meaningful way to their community. Management and supervisory development courses are available for established businesses that require career and personal development for their employees. These courses provide participants with a better understanding of the dynamics that drive successful businesses.


b. What we do
We provide leadership, skills and management programmes for wholesale and retail, cooperatives, government and communities.


2. Strategy & Vision

a. Vision statement

We envision in delivering sustainable human capital for the future.

b. Mission statement
We provide quality needs-based learning programmes that are geared towards helping participants achieve their professional and career goals. To provide innovative training and development solutions that will enable our clients to maximize the growth of human capital in their organisations and to uphold a commitment to quality and ethical standards in education, training & development.
c. Values
LFM Companies deals with all aspects of coaching and mentoring, as well as training and development complementary services, imparting skills and knowledge to individuals and organisations.

• Provide a professional service to all our clients
• Establish and maintain outstanding and mutually beneficial relationships with our clients
• Customise solutions to meet the requirements of each specific client.

Our mandate to the communities we serve is to provide quality services that will add value to our most valued communities. In this respect, LFM Companies is confident in its strides to be the preferred business partner of choice in all the industrial sectors.





d. Business goals & objectives
• To provide our learners with a quality service that is measurable and cost effective.
• To develop long term business relationships with our clients.
• To provide ongoing training solutions that meet the evolving needs of the market.
• An internationally acclaimed leadership and management training provider

3. Products & Services

a. Products

Printing and Stationery

b. Services

Our services are of exceptional quality and value. We provide the most affordable Corporate Identity solutions in the industry. The following services are offered:



TRAINING PROGRAMMS

We are the company that can customise your training needs to suit your requirements. Our customisable courseware covers a broad range of subject areas across:
• Business and Professional Development
• Wholesale and Retail Certification and Qualifications

WHOLESALE AND RETAIL SECTOR PROGRAMMES

Point of Sales Programme
Receive Stock Programme
Count Stock
Allocate stock to stores
Move, pack and maintain stock
Despatch stock from a distribution centre
Take orders in a Wholesale environment
Maintain the stockroom
Supervise Stock Count
Process credit applications
Administer and control the organisation's deposits and floats
Administer day-end cashing up procedures
Implement Promotional Instructions
Offer a Credit Facility
Display Merchandise Visually
Evaluate a visually merchandised display
The role of visual merchandising in the organisation
Calculating Repayment and Assessing Credit
Break Bulk, Pack & Label Stock
Pack customer purchases at point of sales
Factors that impact on the bottom line of a W&R unit
Minimise defaulting Customer Account
Mark Merchandise and Maintain Display
Supervise Implementation of loss control measures
Supervise P.O.S. Operations
Process Payment at Point of Sale
Handling Financial Aspects
Maintaining Customer Account
Pick stock in a Distribution Centre
Resolve Customer Queries
Interact with customers
Handle help desk queries
Supervise Customer Service Standards
Control Customer Repairs and Credits
Maintain and Administer documents
Maintain Safe and Secure Environment
Complete Basic Business Calculations
Prepare food for sale
Implement personal hygiene for perishable food stores
Mark and label perishable foods
Implement requirements of the cold chain
Supervise housekeeping and hygiene in a store
Implement personal hygiene for perishable food stores
Dispose of Perishable Foods from a Wholesale or Retail Outlet
Promote sales and reduce wastage at a perishable food department
Merchandise chillers and freezers in a retail store
Manage Risk in Work Environment
Occupational Health and Safety Program
Clean and maintain premises and equipment
Operating a Computer
Monitor and Control the Maintenance of Office Equipment
Cashier and Data Capturing
Input data received onto appropriate computer packages within a contact centre
Switchboard Operator
Labour Legislation
Recommend orders for clients in a FMCG environment
Identify the role of FMCG Merchandiser in the Wholesale & Retail Industry
Pick stock in a Distribution Centre
Define the core concepts of the Wholesale and Retail environment
Build teams to achieve goals and objectives
Monitor and evaluate team members against performance standards
Induct a new employee
Manage a training intervention
Recruit and Select candidates to fill a defined position
Schedule Staff
Demonstrate an understanding of the sectoral determination for the wholesale and retail sector
Conduct a disciplinary hearing
Manage stock holding procedures in a wholesale and retail unit
Personal Attributes
Sell products to customers
Build customer relations in a W&R unit
Supervise Sales Performance
Determine selling prices of merchandise for sale
Analyse and respond to merchandise performance
The buying and planning function in the wholesale and retail industry
Negotiate with suppliers
Source Suppliers
Buy merchandise for a wholesale and retail outlet
Manage time keeping records
Prioritise time and work for self and one's team
Manage stock holding procedures in a wholesale and retail unit
Manage procedures that increase the net income
Manage shrinkage and losses
The buying and planning function in the wholesale and retail industry
Analyse and respond to merchandise performance
Determine and organisations target market
Manage the supply of stock through the supply chain
Manage the financial performance of a range of merchandise
International Purchasing and Supply Chain Management
Entrepreneurship Programme
Run a small business
Control the flow of information in a business unit
Control cash in a small business
Determine financial requirements of a new venture
Manage finances for a new venture
Prepare and process documents for financial and banking processes
Business Performance and Improvement
Outline the legal environment
Administer contracts for a new venture

SKILLS PROGRAMMES
1. Store Person
• Define the core concepts of the W&R environment
• Complete Basic Business Calculations
• Maintain a safe & secure W&R environment

2. Shelf Packer/Store Assistant
• Interact with Customers
• Mark Merchandise and Maintain displays
• Count stock for a stock–take

3. Cashier/Till Operator
• Interact with customers
• Record transactions