ICClass South Africa

The management team of ICClass formed this company as a direct result of our interface with the need of contact centre clients for competent staff as well as our own requirements to up-skill our staff members. We found that job seekers wanting to enter the contact centre industry are unaware of the skills that are required to successfully navigate the various roles within this industry. Our value proposition of training candidates for this industry and providing them with real experience within a live contact centre sets ICClass apart from their competitors.