DCT Training & Services

Some areas covered:
Motivation - Pulling it all together
Leadership – Getting the Basics Right.
Basic Conditions of Employment
Supervisors Course
Entry Level Management
Interpersonal skills – dealing with Others & Dealing with others in an assertive Manner.
Communication Skills – Starting with me
Maintaining Records.
Conducting Formal Meetings
Time & Project Management in a business environment.
Telephone etiquette
Customer Care
Logistics & Warehousing
Inventory & Stock Control
HiV/Aids Awareness
Health & Safety Representative
Entry Level Management
Middle Management
Human Relations
Diversity in the workplace
Personal budgeting
Relationships in the workplace
How to Discipline your Child
Marriage Enrichment - (I am not alone)
Creating manuals
Ethics in the Workplace
Work Place Diversity
Translating Manuals
Conflict resolution
W&R related Unit Standards NQF 2,3 & 4 Learnerships
RPL
Prepare for RPL , Pure RPL
Basic First Aid
Basic Fire Fighting
Labour Relations incl. Skills Act, BCOE
Equity Act, Disciplinary Hearings
Leadership & Delegation
Assertiveness
Conflict Resolution
Telephone Skills
Customer Service
Team Building
Time Management, Conflict Resolution
Telephone skills, Customer Service
Assertiveness
General Management levels 3 ,4 & 5